At Smart Shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

• Personal details (name, address, email, phone number)
• Payment information (processed securely through third-party providers; we do not store card details)
• Order and delivery information
• Website usage data (cookies, browser details, IP address)

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide customer support
• Improve our products and services
• Send order notifications or important updates
• Prevent fraud and ensure site security

3. Sharing Your Information

We only share necessary information with trusted third parties, such as:

• Payment processors
• Delivery and courier services
• Service providers supporting website operations

We do not sell or rent your data to any third parties.

4. Cookies

We use cookies to improve your browsing experience, analyse website traffic, and personalise content. You can adjust your cookie settings in your browser.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorised access, alteration, or disclosure.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request corrections or deletion
• Withdraw consent
• Request data portability
• Lodge a complaint with the ICO

7. Contact Us

For privacy-related inquiries, email us at: connectsmartltd@hotmail.com