All products purchased from Smart Shop include a 30-day warranty from the date of delivery.

What the Warranty Covers

• Manufacturer defects
• Hardware faults not caused by customer misuse
• Issues that prevent the device from functioning as intended

What the Warranty Does NOT Cover

• Accidental damage (drops, cracks, liquid damage)
• Misuse, improper installation, or unauthorised repairs
• Normal wear and tear
• Software issues caused by third-party apps
• Battery performance decline from normal usage

Warranty Process

1. Contact us at connectsmartltd@hotmail.com with your order details
2. We may request photos, videos, or descriptions of the issue
3. Products may be inspected or sent to the manufacturer
4. If confirmed defective, we will provide a replacement, repair, or refund